Round Rock / Austin, Texas
Drupal Web Developer

FAQs

I’m not really familiar with web technologies…. this is kind of intimidating.

I don't expect you to be an expert in web design and web technologies... that's why you hired me and my team of associates, right!? I will patiently answer any questions you have and to explain things to you in plain English. No techno mumble jumble… just straightforward answers in plain English!

I know I need a website but this is so overwhelming I have no idea where to start!

Don’t worry, I have extensive experience with creating websites starting with just a concept and driving it to completion. I will sit down with you 1-on-1 to understand your business and then walk you through the process I follow which is:

Idea -> Requirements -> Development -> Testing -> Go Live -> Training -> Maintenance

How much work is going to be required on my end?

I won’t lie to you. There ARE some things you are going to be responsible for completing. It will be both of our responsibilities to work towards milestones and deadlines that are agreed upon at the beginning of the project. Some items you will be responsible for are:

Content
This is all of the text that appears on your web pages. It’s my job to lay it out in a nice looking manner but you will have to type all of the text out. If you like help editing your content we can pull in one of several copy writers I work with regularly.

Images
If there are specific photos or images you would like to use please provide those at the beginning of the project. Otherwise, we can purchase stock images or have a graphics designer create them for you.

Online Stores only:
Product descriptions, pricing, taxes, shipping, etc.

There are lots of web design companies out there. Why should I choose Fox Web Development?

Experience
I have 15+ years of professional experience, 8+ of which have been spent working with clients to build websites and online stores.

I Understand Small Business
I've been running a small business for 7+ years so I understand the challenges of entrepreneurship. I will spend time upfront getting to know you and your business so that I can help determine the right features for your site.

Friendly and Helpful
I strive to provide excellent customer service. The best compliment I can get is a referral from you!

I will patiently answer all of your questions so that you feel comfortable and confident in the work I are doing for you. (I'll even leave out all the technical mumbo-jumbo and talk to you in everyday English!!)

Honest and Fair
I pride myself in being honest and fair in everything I do.

Availability
I am located in Round Rock, Texas which is in Central Standard Time. I work with clients throughout the world as well as locally. If you are in the Austin area, I am happy to meet with you face to face. Otherwise we can schedule conference calls where I share out my computer screen to review and discuss your site together. Additionally, I use email and instant messenger to communicate with clients.

How do Payments Work?

Payments may be made in 3 installments: 1/3 up front, 1/3 upon prototype delivery, 1/3 upon go live.

I accept checks, credit cards (via PayPal), and money orders. Returned check fees will apply.